The business is focused around the delivery of three strategic priorities which aim to increase growth, reduce risk and improve our long-term financial performance. These priorities are: continue to grow a global business, develop our imaging products of value in molecular and microbiological sciences and simplify the operating model by concentrating worldwide on our strong Syngene and Synbiosis brands.
As a business we envisage continuing our promise to maintain happy, loyal customers and staff by ensuring our company is renowned for excellence in customer service. Our aim is to exceed our customers’ expectations throughout the world from the moment they contact us, through the supply of first class products and to our after sales service. We believe that it will be the excellence of our after sales service, provided by our experienced support team, to assist with technical and application issues that will enhance the integrity of our brand worldwide.